Monday, October 31, 2005

Rant at Olympus

I bought an Olympus Digital Stylus 500 about a month ago for my wife. The camera takes great pictures and we love it. But one day, the lens cap didn't want to open. It opened a little then it would get stuck. I pushed it open manually and the camera worked fine, but then the lens cap wouldn't close when I turned the camera off! On top of that, the zoom didn't want to work! Needless to say, I sent it to Olympus for repair. (It's under warranty!) Well, I get a letter back from them on Friday of last week. They claim the damage is MY fault because they found a little dent on one corner! The dent was there when we bought the camera! (Refurbished). Anyway, I called Olympus today and they put in an evaluation dispute and are going to check my camera again. They wanted to charge me $127 to get it fixed! I'll tell you one thing, I'm NOT paying $127 to get a camera that's only a few weeks old fixed...

I should find out by Wednesday whether they fix it for me or not. What really bugs me is how it's TOTALLY Olympus's fault and they don't care.

Okay, end of rant.

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